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Cab not available at the time mentioned on website

Hi ! I had booked my tour from udaipur to chittorgarh fort after seeing the early morning start I.e. at 9.00. but the operator was not ready to take us at 9.00 so we were asked by the thrillophilia representative about cancelling the tour and refunding us the total amount as they were not able to serve . But after that call, I have not heard from them. Let's see .
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