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Totally dissatisfied with the way the tour was handled

I had booked a trip to Shillong n Cherrapunji from the 10 th to the 15 Th August. It was totally mishandled. To start with we had to wait at the airport for an hour before the driver arrived. The bookings at Shillong were not right . We were sent to another hotel which was good enough for domestic staff.Also in Cherrapunji we were given a shady cottage just good enough for domestic staff again . And through all three coordinators namely Amanpreet, Arti and Kaushik washes their hands off . For the whole deal they charged me 72,000/- and were of no help . I think I really made a big mistake. I m attaching the kind of rooms they gave after charging 72,000/-
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How i can sel our progrqm hee
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