Support and Enquiry

How to book a tour on the site.
Visit the homepage of the website and enter the activity you are looking for in the search bar.After choosing the activity that you plan to take up you will...
Fri, 1 Mar, 2019 at 12:08 AM
How to connect over the phone/Email for query/support?
For on ground support you can reach to the vendor directly or call us at our support helpline number which is mentioned on your voucher sent from Info@thril...
Tue, 19 Mar, 2019 at 5:48 PM
I am not able to login/Signup/change my password.
It is easy to update your Thrillophilia account and view your coupon codes, pictures, reviews, travel tips any time through 'My Profile'. My Profi...
Sat, 23 Dec, 2017 at 4:23 PM
I am not able to write reviews/upload pictures/write travel tips.
We are sorry that you had to experience this issue. Please let us know your browser and email id by raising a ticket and we will get back to you on priority...
Sat, 23 Dec, 2017 at 4:27 PM
I filled the form on the website asking for a specific tour but no one has reached out to me.
You can raise a ticket with us stating the exact nature of your query along with you best contact number we would be more than happy to give you a callback ...
Fri, 1 Mar, 2019 at 12:10 AM
I have custom requirements, what do I do?
You may simply call us on 8030752676 or you can also raise a ticket with us stating the exact nature of your query along with your contact number, we would ...
Fri, 1 Mar, 2019 at 12:11 AM
I have a specific team outing / MICE requirement, how do I proceed?
Please raise a ticket or Or you can simply call us on 8030752676 stating your requirements, the number of people and your best possible contact number. Our ...
Fri, 1 Mar, 2019 at 12:13 AM
Vendor number is not reachable/switched off/not answering. What should I do?
In that case immediately call us on our support helpline number which is mention on your confirmation voucher, and our folks will do needful for flawless exp...
Mon, 8 Jan, 2018 at 6:46 PM
Vendor/Operator is asking for more money for the same package, what should I do?
If you have already paid to us and vendor is asking for more money to cater you, immediately write us at Happiness@thrillophilia.com, or call us at our supp...
Mon, 8 Jan, 2018 at 6:48 PM
What if I am not happy after the tour and have a complaint against the supplier?
Kindly note that Thrillophilia is an online booking platform where different tour operators and service providers list their activity and tour packages. Th...
Fri, 1 Mar, 2019 at 12:18 AM