Support and Enquiry

How to book a tour on the site.
Visit the homepage of the website and enter the activity you are looking for in the search bar.After choosing the activity that you plan to take up you will...
Thu, 18 Apr, 2019 at 6:48 PM
How to connect over the phone/Email for query/support?
If you have a new booking enquiry or a sales enquiry where you need to know more about a tour or a package, Please call us on 08047096516 directly, We will ...
Fri, 26 Apr, 2019 at 12:47 PM
I am not able to login/Signup/change my password.
It is easy to update your Thrillophilia account and view your coupon codes, pictures, reviews, travel tips any time through 'My Profile'. My Profi...
Sat, 23 Dec, 2017 at 4:23 PM
I am not able to write reviews/upload pictures/write travel tips.
We are sorry that you had to experience this issue. Please let us know your browser and email id by raising a ticket and we will get back to you on priority...
Sat, 23 Dec, 2017 at 4:27 PM
I filled the form on the website asking for a specific tour but no one has reached out to me.
Generally this does not happen but if you haven't received a call back yet. We would love to assist you directly. Please call us on 08047096516 & ...
Thu, 18 Apr, 2019 at 6:56 PM
I have custom requirements, what do I do?
If you have a new booking enquiry or a sales question where you need to know more about a tour or a package, Please call us on 08047096516 directly, We wil...
Thu, 18 Apr, 2019 at 6:57 PM
I have a specific team outing / MICE requirement, how do I proceed?
If you have a new booking enquiry or a sales question where you need to know more about a tour or a package or enquire about a corporate booking, Please ca...
Thu, 18 Apr, 2019 at 6:58 PM
Vendor/Operator is not reachable/switched off/not answering. What should I do?
In that case immediately call us on our support helpline number which is mention on your confirmation voucher and our folks will do needful for flawless exp...
Thu, 18 Apr, 2019 at 6:59 PM
Vendor/Operator is asking for more money for the same package, what should I do?
If you have already paid to us and vendor is asking for more money to cater you, immediately raise a support ticket here or call us at our support helpline ...
Thu, 18 Apr, 2019 at 7:01 PM
What if I am not happy after the tour and have a complaint against the supplier?
Kindly note that Thrillophilia is an online booking platform where different tour operators and service providers list their activity and tour packages. Th...
Thu, 18 Apr, 2019 at 7:02 PM